Anesuishe Chiponda
Bindura
Overview
1
1
year of professional experience
Work History
Volunteer
data capturer
network adminstrator
IT Help Desk
NetSpace Computers ,Bindura
Bindura ,Zimbabwe
08.2023 - Current
- Installed a maintained networking equipment at the cafe
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Provide friendly and efficient technical support to customers using the internet cafe's computers and services
- responsible for Troubleshoot and resolve hardware and software issues on desktop computers, laptops, printers, and other peripherals
- Monitor and maintain the cafe's local area network, ensuring reliable internet connectivity and network performance
- Install, configure, and update software applications as needed
- Manage user accounts, security protocols, and access permissions
- Perform regular maintenance and system backups to prevent data loss
- Escalate complex issues to higher-level IT support or external vendors as necessary
- Document all support activities and maintain detailed records of customer issues and resolutions
- Ensure the physical security and cleanliness of the IT equipment and work areas
- Provide guidance and training to customers on the proper use of the cafe's technology resources
Education
Bachelor of Science - Computer Science
Bindura University of Science Education
Bindura,Zimbabwe08.2026
A Level
Gwangwava High School
Rushinga ,Zimbabwe12.2019
O Level
Gwangwava High School
Rushinga,Zimbabwe12.2017
Timeline
IT Help Desk
NetSpace Computers ,Bindura
08.2023 - Current
Volunteer
data capturer
network adminstrator
Bachelor of Science - Computer Science
Bindura University of Science Education
A Level
Gwangwava High School
O Level
Gwangwava High School