Federica Sbarbati
Macerata,MC
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
S.C. Rettifiche S.r.l
03.2024 - 08.2024
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
Shop Assistant
Intimissimi
09.2023 - 03.2024
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Completed daily tasks accurately and on-time to support shop needs.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Greeted customers entering store and offered assistance with requirements.
BABY SITTER
Privato
01.2022 - 12.2023
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Planned fun outings and educational activities to keep children entertained.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Education
High School Diploma -
IIS Matteo Ricci
Macerata, Italy06.2021
Skills
Computer Skills
Customer Service
Customer Relations
Scheduling
Microsoft Office Suite
Verbal Communication
Calendar Management
Relationship Building
Social media knowledge
Schedule Management
Languages
Italiano
Inglese
Personal Information
License: B
Timeline
Administrative Assistant
S.C. Rettifiche S.r.l
03.2024 - 08.2024
Shop Assistant
Intimissimi
09.2023 - 03.2024
BABY SITTER
Privato
01.2022 - 12.2023
High School Diploma -
IIS Matteo Ricci
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