Lucia Kyslanova
Cannes
Summary
With a proven track record at Emirates Airlines, I excel in service excellence and process optimization, enhancing customer satisfaction and streamlining operations. Skilled in collaborative team guidance and effective time management, I've successfully implemented organizational strategies, achieving significant improvements in operational efficiency.
Overview
13
13
years of professional experience
Work History
Gestionnaire et Assistante Logistique
S/Y Shogun
06.2018 - 11.2021
- Organisation et gestion de l'approvisionement alimantaire le personel de bord
- Coordination des taches d'entretien, gestion de l'inventaire des équipements
- Supervision de la logistique quotidienne et optimisation des processus operationels
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Responsable Logistique et Des Coordinations
M/Y Sequel P - 55m
02.2016 - 04.2018
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Streamlined logistics processes by implementing efficient inventory management systems.
- Oversaw the procurement process, establishing strategic partnerships with suppliers to reduce lead times and minimize stockouts.
Formation En Art Culinaire
Radisson Blue Hotel
09.2016 - 06.2017
- Introduced various international cuisines into lessons, broadening students'' cultural awareness while developing their technical abilities in cooking diverse dishes.
- Preparation de plats gastronomiques sous la supervision de grand Chef renommés
- Développement des techniques de présentation, d'organisation et des arts de table
Responsable De L'organisation Culinaire
M/Y Flying Dagger - 41m
07.2015 - 09.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Assistente De Gestion Interieur
M/Y Escape - 20m Sunseeker
05.2015 - 06.2015
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Responsable Entretien
M/Y Cream - 86 Riva
08.2014 - 05.2015
- Developed comprehensive maintenance schedules by analyzing equipment performance to minimize downtime.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Developed detailed maintenance budgets, effectively controlling expenses while ensuring optimal equipment performance.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Chef De Projet
Bureau Du Gouvernement Slovaque
01.2011 - 02.2013
- Engaged stakeholders in project discussions to align expectations and gather feedback.
- Identified potential project risks with thorough analysis and developed mitigation strategies.
- Coordinated with external vendors to ensure deliverables met project specifications.
- Conducted quality assurance checks throughout project lifecycle to maintain high standards.
Hotesse De L'air
Emirates Airlines
09.2008 - 03.2011
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Education
BBA - Cuisine
Ecole Republique Tcheque
République TchèqueEng 1 Certificat Medical - Brevet De Secourisme
Ecole Republique Tchaque
République ThèqueSkills
- Service Excellence
- Collaborative Team Guidance
- Effective Time Management
- Collaborative Decision-Making
- Proficient Resource Allocation
- Organizational Strategy
- Process Optimization
Art, ski, voyages,theatre
Passionné d'art, de culture et de développement personel
Languages
Czech
Native language
English
Advanced
C1
Timeline
Gestionnaire et Assistante Logistique
S/Y Shogun
06.2018 - 11.2021
Formation En Art Culinaire
Radisson Blue Hotel
09.2016 - 06.2017
Responsable Logistique et Des Coordinations
M/Y Sequel P - 55m
02.2016 - 04.2018
Responsable De L'organisation Culinaire
M/Y Flying Dagger - 41m
07.2015 - 09.2015
Assistente De Gestion Interieur
M/Y Escape - 20m Sunseeker
05.2015 - 06.2015
Responsable Entretien
M/Y Cream - 86 Riva
08.2014 - 05.2015
Chef De Projet
Bureau Du Gouvernement Slovaque
01.2011 - 02.2013
Hotesse De L'air
Emirates Airlines
09.2008 - 03.2011
BBA - Cuisine
Ecole Republique Tcheque
Eng 1 Certificat Medical - Brevet De Secourisme
Ecole Republique Tchaque
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