Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manuel Brillo

Potenza Picena

Overview

7
7
years of professional experience

Work History

Gas Station Cashier

Simonetti Mario S.r.l.
05.2021 - Current
  • Maintained a clean and organized work environment, contributing to overall station appearance and customer experience.
  • Balanced cash registers at the end of each shift, confirming accurate accounting of all transactions.
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout transactions.
  • Followed safety protocols and regulations, maintaining a secure environment for staff and patrons alike.
  • Assisted customers with fuel pump issues, resolving problems quickly for seamless service.
  • Prevented and reported loitering and illegal activities taking place on company property.

Volunteer

Red Cross
12.2019 - 12.2020
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Improved public safety, participating in community watch programs.

Receptionist

Hotel Palace
05.2018 - 06.2018
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Education

High School Diploma -

I.I.S. "V. Bonifazi"
Civitanova Marche, Italy
06-2019

Skills

  • Patience and empathy
  • Cleanliness and organization
  • Adaptability and resilience
  • Problem-solving
  • Adaptable and flexible
  • Customer service
  • Attention to detail
  • Teamwork and collaboration
  • Multitasking Abilities

Languages

English
Upper intermediate (B2)
French
Intermediate (B1)
Italian
Bilingual or Proficient (C2)

Timeline

Gas Station Cashier

Simonetti Mario S.r.l.
05.2021 - Current

Volunteer

Red Cross
12.2019 - 12.2020

Receptionist

Hotel Palace
05.2018 - 06.2018

High School Diploma -

I.I.S. "V. Bonifazi"

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Manuel Brillo