Manuel Brillo
Potenza Picena
Overview
7
7
years of professional experience
Work History
Gas Station Cashier
Simonetti Mario S.r.l.
05.2021 - Current
- Maintained a clean and organized work environment, contributing to overall station appearance and customer experience.
- Balanced cash registers at the end of each shift, confirming accurate accounting of all transactions.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout transactions.
- Followed safety protocols and regulations, maintaining a secure environment for staff and patrons alike.
- Assisted customers with fuel pump issues, resolving problems quickly for seamless service.
- Prevented and reported loitering and illegal activities taking place on company property.
Volunteer
Red Cross
12.2019 - 12.2020
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Improved public safety, participating in community watch programs.
Receptionist
Hotel Palace
05.2018 - 06.2018
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
High School Diploma -
I.I.S. "V. Bonifazi"
Civitanova Marche, Italy06-2019
Skills
- Patience and empathy
- Cleanliness and organization
- Adaptability and resilience
- Problem-solving
- Adaptable and flexible
- Customer service
- Attention to detail
- Teamwork and collaboration
- Multitasking Abilities
Languages
English
Upper intermediate (B2)
French
Intermediate (B1)
Italian
Bilingual or Proficient (C2)
Timeline
Gas Station Cashier
Simonetti Mario S.r.l.
05.2021 - Current
Volunteer
Red Cross
12.2019 - 12.2020
Receptionist
Hotel Palace
05.2018 - 06.2018
High School Diploma -
I.I.S. "V. Bonifazi"