MICHAELA LEWIS
Summary
Experienced Project Manager with a proven track record of 3 years. Adept at guiding top-performing teams to maintain product vision, achieve business goals, and deliver exceptional results. Possesses exceptional technical acumen, leadership prowess, and a talent for consistently meeting objectives. Known for cultivating positive, long-lasting relationships with clients and stakeholders. Demonstrates strong proficiency in requirements gathering, scope development, and resource allocation. Skilled in the management of intricate, high-value technical projects, showcasing outstanding planning abilities.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Technical Project Manager
COMO
03.2023 - Current
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- As part of project scope determination, outlined work plans, determined resources, wrote timelines, and supported simultaneous delivery of various successful e-commerce and mobile projects.
- Served as technical product expert, supporting engineering, management, procurement, sales and marketing, quality assurance, and supply base.
- Collaborated with external company teams to identify and promptly resolve issues.
- Communicated project plans and progress to key stakeholders and project contributors.
- Formulated integration system process flows based on stakeholders' specifications.
- Managed numerous project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
- Wrote, updated, and maintained project documentation and working protocols.
Project Manager & Technical Support Engineer
City Hive Inc
01.2021 - 09.2022
- Led end-to-end product development initiatives, collaborating closely with senior management. Defined project scope, goals, and deliverables while managing resources, milestones, and schedules.
- Utilized a range of development and management tools for effective app lifecycle management.
- Developed comprehensive documentation and streamlined operational policies to enhance team efficiency and clarity.
- Applied strong problem-solving skills, including root-cause analysis, and provided real-time solutions using various programming and scripting languages.
- Implemented effective project management and technical support using a variety of tools for efficient operations.
NOC Team Leader,Network Engineer & Systems Admin
Mamram, IDF
04.2019 - 04.2021
- Managed high-volume servers, including Linux, Windows Server, AWS, and MacOS, ensuring continuous operational availability.
- Provided real-time guidance during critical situations, maintaining effective communication in all operational scenarios.
- Led NOC team, offered IT instruction, and resolved service issues through daily monitoring.
- Proficiently analyzed system logs, maintained physical and virtual servers, and optimized performance for key client stations.
- Utilized Active Directory, VMware, Microsoft clusters, and various network protocols and APIs.
Education
Network And System Administration Diploma -
School For Computer Professions And Cyber Security
05.2019 - 05.2019
High School Diploma -
Yachad High School
09.2015 - 06.2018
Skills
Technical and Strategic project planning and development
Timeline
Technical Project Manager
COMO
03.2023 - Current
Project Manager & Technical Support Engineer
City Hive Inc
01.2021 - 09.2022
Network And System Administration Diploma -
School For Computer Professions And Cyber Security
05.2019 - 05.2019
NOC Team Leader,Network Engineer & Systems Admin
Mamram, IDF
04.2019 - 04.2021
High School Diploma -
Yachad High School
09.2015 - 06.2018
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