Organized and Team-minded Coordinator with several years of comprehensive experience performing administrative support duties to help office run smoothly. Dedicate cadre focused on boosting customer/ community satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Skilled professional knowledgeable about monitoring metrics and maximizing team success in fast-paced settings. Performance- and quality-driven persona. Natural leadership talent with motivational approach.
Overview
25
25
years of professional experience
Work History
CAMPFIRE Coordinator
Zimbabwe Parks and Wildlife Management Authority
Harare
09.2019 - Current
Organized team events to promote a positive work environment.
Managed day-to-day operations of the department including scheduling tasks and assigning duties.
Maintained calendars of upcoming events, meetings and deadlines.
Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
Coordinated with other departments to ensure projects were completed on time and within budget.
Ensured compliance with company policies and procedures related to project management activities.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various ZimParks programs.
Delegated work to staff, setting priorities and goals.
Consulted with CAMPFIRE Manager to resolve problems relating to subordinates performance, office equipment and work schedules.
Developed work schedules according to budgets and workloads, covering priority tasks.
Issued work schedules, duty assignments and deadlines for surbodinates.
Implemented effective communication protocols between internal teams working on different aspects of a given project.
Collaborated closely with senior management on long-term strategic planning initiatives related to CAMPFIRE.
Managed multiple projects with competing deadlines simultaneously.
Provided guidance to team members regarding tasks assigned to them.
Communicated effectively with stakeholders to ensure CAMPFIRE goals are met on time and within budget.
Facilitated resolution of conflicts between community members when necessary.
Provided leadership during times of organizational change or crisis situations.
Developed and implemented strategies to increase community participation in wildlife conservation.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Ensured compliance with all applicable laws, regulations, policies promoting sustainable conservation.
Created monthly reports for senior management summarizing operational performance metrics.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Facilitated team meetings and workshops to foster collaboration and share best practices.
Interviewed prospective employees and provided input to HR on hiring decisions.
Solicited feedback from community members regarding proposed policies or changes.
Researched current trends in social issues relevant to the target population.
Developed and maintained relationships with key stakeholders in the community.
Assisted in developing programs that promote positive changes in the community attitude becuase of Human Wildlife Conflict.
Coordinated events designed to build bridges between different cultural groups within the community.
Collaborated with other agencies and service providers in order to coordinate efforts towards addressing common goals.
Attended conferences, seminars, and other events related to community development initiatives.
Developed and implemented comprehensive training programs for Zimparks E.I staff members and CAMPFIRE Areas..
Extension and Interpretation Officer
Zimbabwe Parks and Wildlife Management Authority
Harare
01.2016 - 08.2019
Provided guidance to team members on how to effectively complete tasks within established timelines.
Participated in regular meetings with upper management regarding progress updates on current initiatives.
Led training and development programs to enhance team skills and performance.
Ensured the security and confidentiality of sensitive information.
Conducted performance evaluations and provided constructive feedback.
Developed and maintained relationships with key clients and stakeholders.
Facilitated stakeholder meetings to align on strategic initiatives.
Represented the organization at external events and conferences.
Championed innovation and continuous improvement initiatives of Human Wildlife Conflict.
Analyzed key performance indicators to identify effective strategies.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Senior Ranger
Zimbabwe Parks and Wildlife Management Authority
Harare
06.2011 - 06.2016
Maintained trails, roads, buildings, and other park infrastructure.
Developed interpretive materials such as brochures or maps.
Identified potential hazards within the parks boundaries and reported them to Area Manager for corrective action.
Maintained records such as daily logs, incident reports, citations issued.
Developed and implemented programs designed to protect park resources from vandalism or misuse.
Assisted with data collection efforts related to flora and fauna populations found within the parks boundaries.
Coordinated with other law enforcement agencies when necessary for assistance with investigations or emergencies.
Responded promptly to complaints received from visitors regarding their experience in the parks.
Patrolled and monitored Parks Estates to ensure safety of visitors, staff, and wildlife.
Ecological Restoration Intern at Zimbabwe National Parks And Wildlife AuthorityEcological Restoration Intern at Zimbabwe National Parks And Wildlife Authority